You have the right to delete your Date to Marry account and the personal data associated with it at any time. This page explains how to request deletion, what data is removed, what data is retained, and what happens to active matches when you delete.
If you are unable to access the App, you may request account deletion by emailing [email protected] from your registered email address with the subject line: "Account Deletion Request". Include your full name and registered email address. We will process your request within 30 days.
Upon confirmed account deletion, the following data will be permanently deleted within 30 days (or sooner for most data):
| Data Type | Deleted |
|---|---|
| Profile information (name, age, city, bio) | Yes — immediately |
| Profile photos and video introduction | Yes — within 30 days |
| Onboarding answers (life architecture and character responses) | Yes — immediately |
| In-app messages and voice notes with matches | Yes — within 30 days |
| Partner journal entries | Yes — immediately |
| Relationship health check-in responses | Yes — immediately |
| Push notification tokens | Yes — immediately |
| AI-generated match reasons and compatibility scores | Yes — within 30 days |
Certain data must be retained for limited periods to comply with legal obligations, resolve disputes, prevent fraud, or protect platform safety. The following data may be retained after your account is deleted:
| Data Type | Retention Period | Reason |
|---|---|---|
| Payment and transaction records | Up to 7 years | Tax and financial regulatory compliance |
| Identity verification records | As required by law | Legal compliance and fraud prevention |
| Safety and moderation records (e.g., reports filed by or against you) | Up to 7 years | Ongoing safety investigations and legal proceedings |
| Email address (for suppression purposes) | Indefinitely | To ensure we do not re-contact you if you have opted out, and to prevent re-registration of banned accounts |
| Anonymized usage and matching data | Indefinitely | Service improvement (cannot be linked back to you) |
If you have an active match at the time of account deletion:
All partner journal entries and relationship health check-in responses are private to you and are deleted immediately upon account deletion. This data is never shared with your partner, and your partner has no access to it before or after deletion.
Date to Marry will instruct our third-party service providers to delete your data in accordance with our agreement with them. However, certain providers (such as payment processors and identity verification services) have their own data retention obligations that we cannot override. Please refer to the privacy policies of those services for their specific retention policies.
Date to Marry — Data & Account Support
Email: [email protected]
For account deletion requests, data access requests, or any questions about your data, email us from your registered email address and we will respond within 30 days.